You will find answers to common questions here.
Should you still require any help, please do not hesitate to contact us on firstname.lastname@example.org.
I can't log on. What do I do?
Please follow the reset password option. If you still can't log on, please contact email@example.com
A volunteer has turned up in my school that I wasn’t expected, what do I do?
Please contact one of the Bookmark team immediately. Do not allow access to anyone you weren't expecting.
Does it cost my school to use Bookmark?
Yes, there will be a small charge per reading programme post pilot. These charges will be worked out on a monthly basis and will be agreed as part of the Terms of Reference with Bookmark.
I don't think a volunteer is suitable, what do I do?
If you have a safeguarding concern, please contact our DSL (Kitty Higgins) directly. Any other concerns, please contact one of the bookmark team.