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Frequently asked questions

  • How can I connect with other volunteers?

    The main way volunteers connect with each other is through our online community platform, the Reading Room. Created specifically for volunteers, it’s a space to meet others, ask questions, share experiences, and stay up to date with the latest Bookmark news.

    You can also join community catch-ups, which are online events run by volunteers in your area. These sessions are a great opportunity to meet volunteers near you.

    Our Volunteers Team also run regular drop-in sessions for volunteers listed on our Events page.

  • You will receive the link to use in your reading sessions in a confirmation email once you have booked a programme and again the day before your first session. The link stays the same for the whole programme and you will not receive a new email with the link before each session, so make sure you keep it safe!

  • What safeguarding is in place?

    The safety of children and volunteers is our top priority. Bookmark has strict safeguarding policies, including safer recruitment practices. You can read our full Safeguarding, Policies & Procedures online.

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