Celebrating reading volunteers this Volunteers Week
This Volunteers Week, we’re celebrating the incredible community of volunteers who give their time to help children grow their confidence, enjoyment and enthusiasm for reading.
Every Bookmark volunteer plays a vital role in helping children build the skills and self-belief they need to thrive in school and beyond.
Last academic year alone, our reading volunteers delivered 40,239 sessions to children through our One-to-one Reading Programme.
That’s tens of thousands of moments where a child was listened to, encouraged and supported – moments that can shape how they feel about reading for years to come.
And behind every session is a volunteer making a meaningful difference. To mark Volunteers Week, we’re proud to celebrate three of our incredible reading volunteers and share their stories in their own words.
Josephine Rich
We’re shining a light on Josephine, one of our dedicated online reading volunteers, who supports children through our online platform.
Josephine joined Bookmark in 2022 and has since completed 23 reading programmes, supporting many children to boost their confidence and love for reading.
Here’s why Josephine chose to volunteer with Bookmark:
‘I started to volunteer at Bookmark because my children had ‘flown the nest’. I looked after my grandson and my great grandson and my great grandson doesn’t stay over anymore. Now is the time of the electronic games! There was a void and I felt an emptiness. I used to read all the time with my great grandson.
I really enjoy helping a child online with their reading. It’s lovely watching their progression and increasing confidence. I think the children appreciate us listening to them and having that one-to-one quality time.
I am retired and it’s a good feeling to still be able to contribute something to someone’s life and help them with their progression in reading skills. It’s really lovely to see their faces light up when you say ‘Hello’ to them on the screen. We also laugh when we play ‘noughts and crosses’ at the end of the reading session and one or the other of us loses! It’s like having another child in your family again. It’s a lovely feeling to be able to connect with a child.’
Josephine’s story reflects the experience of so many volunteers: building meaningful relationships while helping children grow in confidence and ability.
I've had [children in] tears when sessions have come to an end, they absolutely love attending these sessions because they build really strong relationships with the volunteers.
Nadine Bonsor
Volunteers Week is also about recognising that volunteering can fit around different stages of life. Nadine is one of our volunteer readers who joined Bookmark to use her time in a meaningful way and support children with their reading.
Nadine became a reading volunteer in 2024 and has since delivered 10 reading programmes, supporting children to enjoy reading through the diverse variety of books, games and literacy resources in our online library.
Here’s Nadine’s story:
‘I got involved with Bookmark in October 2024. I had free time and wanted to try and do something ‘useful’. Various friends of mine were helping children to read, and I realised how much they enjoyed it.
I took longer than most people to ‘join’ probably due to my age (75) and possibly my relative incompetence with technical computer issues. What struck me immediately was the courtesy of all the people at Bookmark, and their extreme patience to get me on the road.
From the minute I onboarded I enjoyed my sessions more than I can say. I like the fact that one can choose one’s own timings and reader. I have had five readers in all, (all quite different) and think it is a brilliant system. My main aim is always to try and make them enjoy the sessions, and apart from reading two books per session which we choose through Bookmark’s online library, Vedamo, if there is time to spare we play word games like Hangman, or choose funny words to spell.’
Nadine’s experience highlights how flexible and supportive our volunteering opportunity can be, and how quickly it becomes rewarding.
The local school has been full of praise for the programme: one teacher told me about a pupil who used to hate reading, who now picks up a book in the mornings and reads. It has not only helped with confidence and enthusiasm; many pupils have leaped through several reading stages through this intervention alone.
Keren Levy
For many people, volunteering with children’s reading offers connection, purpose and joy. Keren’s experience as a Bookmark volunteer shows the impact that shared stories and time together can have.
Keren joined Bookmark in 2023 and has delivered 18 face-to-face reading programmes, supporting children to enjoy books, stories and reading aloud.
Here’s why Keren enjoys being a reading volunteer:
‘I lost my previously very good health and job in media in 2020. I wanted to do something a few times a week and, more importantly, which I hoped would make a difference.
Volunteering and spending time sharing books and games with my readers in face-to-face sessions has been a revelation. My first reader enthused about Greek myths and cartoons and my most recent loves putting on the various voices of our chosen book’s characters, even sometimes singing them!
To be a part of increasing their enjoyment and ability in reading and some new and familiar stories is satisfying in a completely different way from the best moments of a desk job. I look forward to our reading adventures. And we often laugh.’
Keren’s story is a reminder that volunteering doesn’t just support children, it can also bring a renewed sense of purpose and joy to the volunteers” life too.
Hear from the children our volunteers support
Children’s voices bring this impact to life. In their own words, they share how reading sessions have helped them feel more confident, proud and excited about books. These stories are a powerful reminder that behind every session is a child discovering what they’re capable of.
Thank you to all our reading volunteers
While we’re spotlighting Josephine, Nadine and Keren, their stories are just a glimpse of the impact made by every single volunteer.
This Volunteers Week, we’re celebrating every volunteer who supports children’s literacy. From online reading sessions to face‑to‑face programmes, our volunteers help children practice reading, grow in confidence and enjoy learning – making a meaningful difference, that can last a lifetime.

Make your story count
Become a reading volunteer with as little as an hour a week and change a child’s story – and your own.










